llbd shop offers preorders on selected styles. A preorder is an advance purchase of merchandise scheduled to ship at a future date, and is a great way to ensure your selection of styles and sizes for the coming season. Once you place your order, the items are reserved for you. Your order will be shipped as soon as we receive it from the manufacturer, usually in no more than four weeks.
You are charged for your purchase at the time you place your order. You also have the option of making a 50% deposit by entering coupon code PREORDER in the shopping bag and clicking "submit" before proceeding to checkout. You will be charged the balance due when the order is shipped. Any shipping discount earned as a result of size of purchase will be credited at that time. Because once you place a preorder the items are no longer available for others to purchase, cancelled preorders are eligible for store credit only. Once you receive your merchandise, our normal return and exchange policy applies.
While rare, occasionally manufacturers are unable to provide the garment you ordered. If this occurs, you will receive a full refund for your preorder amount, and we will notify you immediately upon becoming aware of the situation. If you need any assistance or have questions about preorders, please call llbd shop customer service at 847.494.9646 Monday through Friday, from 9 am to 5 pm CT, or e-mail us at firstname.lastname@example.org, or use the "contact us" form.